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Handling time: Items which are bought off the shelf by adding an item to cart are typically sent to our logistics partner for delivery within 2-3 days. Customized items however may take longer to create based on the nature of customization. We will communicate to you about the timeframe for creating your customized item at the time of placing the order.
Delivery Timeframes: Our logistics partner typically delivers within 3-5 working days, depending on your pincode, from the day the item is dispatched. We will keep you posted about status of your item’s delivery through regular emails.
Possible delays: On rare occasions, there may be delay in delivery of your item due to unforeseen circumstances. We will keep you posted of any such development by email, if and when it occurs.
Pricing: We offer free shipping on all our orders. There are no hidden extra charges whatsoever over and above what we charge for the item you buy.
Warranty information: Your item is covered under warranty if it is delivered to you in a broken condition. We would be happy to replace any broken items delivered to you. No warranty is applicable however after you receive the item in good condition.
Tracking: We will keep you posted of your order’s delivery tracking regularly through emails.
International shipping: We currently do not deliver to locations outside India. You may buy an item offline from us by messaging us on WhatsApp and we would be happy to ship it to you for international shipping charges at actuals.